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Free Shipping Policy

FINE PRINT

FREE SHIPPING IN SOUTHERN ALBERTA FOR ONLINE ORDERS:

Tier 1: Orders over $99 qualify for free shipping if total order weight is under 40lbs

Tier 2: Orders over $199 qualify for free shipping if total order weight is under 80lbs

Tier 3: Orders over $299 qualify for free shipping if total order weight is under 120lbs

* Free shipping does not apply to oversize and/or heavy items (40lbs or greater), total orders over 120lbs or any items requiring a freight carrier. Items that have a “HEAVY ITEM” shipping designation will be shipped and billed to you at the most economical rates we have available.

* Free shipping does not apply to P.O. Box addresses

* Free shipping does not apply to any address designated as "Remote" by Purolator

* Free shipping only apples to Online Orders

 

HEAVY & EXCLUDED ITEMS:

Heavy Item – 40 lbs. or greater additional shipping charges apply.

Oversized Item - Single dimension 4' or greater. Or overall piece size greater than 130" (calculated L+2W+2H). Additional shipping charges apply.

Unfortunately, individual items weighing 40+ pounds as well as oversized items are excluded from our free freight policy. Even so, we can offer excellent freight rates to destinations across Canada. Heavy or Oversize items will still be eligible for subsidized shipping. Lethbridge Fasteners & Tools reserves the right to exclude items from the free shipping policy.

 

DELIVERY ADDRESS ACCURACY:

In order to ship your package, we require a complete street address with postal code to ensure you get prompt delivery. We are not responsible for shipments that are delayed, lost, or misdirected due to an inaccurate address being provided. Lethbridge Fasteners & Tools will not be responsible if additional shipping charges are accrued because of incorrect or incomplete addresses. If a problem with a shipping address is discovered, we will attempt to contact you and correct the problem however it is ultimately your responsibility to provide us with accurate information.

* Free shipping does not apply to P.O. Box addresses

 

PLEASE NOTE:

Your order total must meet the minimum of $99 before applicable taxes to qualify for free shipping.

Heavy or Oversize items will still be eligible for subsidized shipping.

We ship all of our orders with Signature Required for delivery unless requested otherwise. If you request delivery without a signature or have an existing Signature Not Required agreement in place with the carrier you assume all risk for lost or damaged shipments. We will be unable to make a claim on your behalf and may not replace lost/damaged goods.

 

OUR FREE SHIPPING OFFER APPLIES TO MOST LOCATIONS IN SOUTHERN ALBERTA

This policy excludes all locations deemed as “remote” by Canada Post or Purolator. In the extremely unlikely event that excessive freight rates are charged or quoted by our couriers for any other reason not stated in this policy, Lethbridge Fasteners & Tools reserves the right to exempt that shipment from this policy. In all instances you will be contacted before your order ships to notify you of any extra freight charges not charged at the time of order. At that time, you can either approve or cancel your order if you wish.

More than 95% of Canadians do not reside in an area that would be classified as “remote”. If you’re unsure as to whether or not you’re in a designated remote location, email us anytime at sales@lethfast.ca or call us at 1-800-332-1805 during regular business hours.